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JLR Charging
Charging Stations & Sessions
Charging Stations & Sessions
Charging Stations
Are Tesla Supercharger stations part of the JLR Charging network?
What should I do if a charging station is not working?
Charging Sessions
What should I do if I recognize unauthorized charging events in my JLR Charging account?
Why might I need to select “Stop Charging” twice to end my charging session?
Why am I being charged public prices for charging at home or work with my JLR Charging charging card?
Why am I being charged for charging sessions that occurred a long time ago?
Can I charge my vehicle abroad?
Where can I find my charging sessions in the JLR Charging account?
Authentication via App or Card
Why did I get a bill even though I charged at a private station (e.g., a hotel, or airport)?
How can I charge via the app?
How can I start and stop a charging session?
Need immediate help?
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Email:
ie@jlrcharging.com
You can reach our customer service team during the following hours:
Monday through Friday 8 a.m. to 4 p.m.