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Frequently Asked Questions
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JLR Charging
Payment & Billing
Invoices
Invoices
Can I download multiple invoices at once?
Can you reissue an invoice with my updated contact details?
Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?
Why did I get a payment reminder or dunning letter?
Why doesn't the amount on my invoice match the total of my charging sessions?
What is the structure of the monthly JLR Charging invoices?
When can I expect to receive and view my invoice in my JLR Charging account?
Need immediate help?
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Email:
ie@jlrcharging.com
You can reach our customer service team during the following hours:
Monday through Friday 8 a.m. to 4 p.m.