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Frequently Asked Questions

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  1. JLR Charging
  2. Charging Stations & Sessions
  3. Authentication via Card / App

Authentication via Card / App

  • Why did I get a bill even though I charged at a private station (e.g., a hotel, or airport)?
  • How can I charge via the app?
  • How can I start and stop a charging session?

Need immediate help?

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Email:

uk@jlrcharging.com

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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