To change your current tariff plan, follow these steps:
-
Log in to your account
Access your JLR Charging account here. -
Navigate to contracts
Once logged in, go to the "Contracts" section. -
Find your tariff information
Scroll down to the tariff details of your active contract. -
Switch tariff option
Click on the "Switch tariff" action button located next to your tariff information. -
Review & Confirm
Follow the on-screen instructions to review the new tariff details. Confirm your selection to proceed.
Important notes:
- Effective date: Plan changes only take effect on the 1st day of the following month.
- Switching limitations: Ensure your account is free of unpaid invoices, as pending payments may block tariff adjustments.
- Effect on changed contract & associated charging card: Please note that changing your tariff will not affect your contract's charging card.
- Promotions and vouchers: When you change your tariff, any vouchers or promotions currently applied may be lost and cannot be restored. Please keep this in mind before confirming a tariff change. You will also see notifications on our website guiding you through the process.