To reset or update your JLR Charging login credentials, follow these steps:

Resetting your password

1. Go to the Range Rover, Defender, Discovery or Jaguar Login page, accessible via Range Rover, Defender, Discovery or Jaguar.
2. Click on "Forgot password" and follow the instructions to reset your password.

Tip: If you do not receive a password reset email, it is possible that your Range Rover, Defender, Discovery or Jaguar is different from the email address that you used for registering your account. Please note that your login and communication email addresses may be different. Please try logging in with another one of your frequently used email addresses.

Changing your login email or password

To change the email address or password linked to your JLR Charging account, please visit the Range Rover, Defender, Discovery or Jaguar page on the Range Rover, Defender, Discovery or Jaguar website. This is where your login credentials are managed.

Important: You cannot change your password directly on the JLR Charging website. Any updates made on the Range Rover, Defender, Discovery or Jaguar page will automatically apply to your JLR Charging account as well.

Updating communication email address

Once logged into your JLR Charging account:

• You can update the email address used for receiving billing and marketing communications.

Note: This change does not affect your login email address, which will remain unchanged unless updated separately via the Range Rover, Defender, Discovery or Jaguar website.